Permissions and zones

A visitor is never a member#

A visitor has no account in your company, no role, no seat and no access to your company workspace. Each visit carries only what its link grants, and the server checks it on every step — not the visitor's browser. Revoking the link, ending the visit, switching visitors off or using the emergency stop takes effect immediately for people who are already inside.

Where a visitor may go#

When creating a visitor link (or an event), you choose the areas the visitor may enter:

When you name any rooms or zones, the visitor is confined to them: open floor between them — corridors to private offices, other departments — is out of bounds unless it is one of the allowed areas. The server samples every movement, so a visitor cannot slip through a private area on the way. Visitors arrive inside their allowed areas: at an authored entry point there, or in the middle of the first allowed room or zone.

The allowed areas are copied onto the visit when it is admitted, so changing a link later does not widen a visit that is already running.

Visitor zones#

Owners, admins and managers can mark floors, rooms and zones of a published office as visitor zones and give each a kind: lobby, reception, sales, support, event hall, conference, demo, interview, waiting, corridor or lounge, with a label and the seats visitors may use there. A visitor zone can be switched off without deleting it. Only areas that exist in the published office can be chosen.

The company's visitor settings also name default zones: when a visitor link names no zones of its own, these zones are added to the areas its visitors may enter.

Visitor seats#

Visitors sit only where you let them:

• If the link or event lists visitor seats — reception chairs, audience seats, meeting chairs — those are the only seats the visitor can use.
• Otherwise the visitor can use public seats, but never an employee desk and never a seat assigned to someone.

What visitors see of your team#

• In the office, a visitor sees the people near them in the areas they are allowed to be in, by name, as everyone does. People in rooms the visitor cannot enter stay hidden.
• Their contact list shows only their host and the members chosen in the link, each with whether they are in the office now.
• Visitors never see the company directory, departments, work, customers, files or finance.

People a visitor may contact appear as public cards: name and presence, plus the job title when the company shows titles (on by default) and the department when it shows departments (off by default). Email addresses, phone numbers and anything else from the member profile are never shown.

Who visitors can contact#

Visitors cannot call members or be called, cannot write in chat channels and cannot message anyone outside this list.

Status#